four keys

If interactivity is one of the four keys to a successful news website, don't we need community management skills?

Continuing my riff on the four keys to a great news website:

I stumbled across a great quote from the late Douglas Adams, who noted that we think everything invented before we were born is normal, everything invented before we were 30 is exciting, and everything invented after that is an offense against the natural order of things.

Kevin Anderson hits the nail squarely: