Write one of these memos about your own website
Submitted by yelvington on June 26, 2008 - 9:05amThe net is all abuzz today about this angry memo from Bill Gates to a list of Microsoft bigwigs back in 2003. It's a classic: Gates tries to buy some Microsoft software, has a terrible user experience, and lets people know exactly what he thinks.
Funny, but here's a challenge. Assign yourself any random task on your newspaper's website, like trying to sell a car or give away a dog or maybe just find the forums. Take notes. And then write a Gates memo. Bet you can do it, with feeling.
David Kurtz, who writes for Josh Marshall's great political blog Talking Points Memo, is at the International Press Institute congress in Belgrade and observes that the angst being felt by American newspapers