Much ado about nothing

There is a great disturbance in the Force today; lots of 140-character mini-rants about CJR's "The Reconstruction of American Journalism" by Len Downie and Michael Shudson.

Apparently no one is happy. Some of the reactions are puzzling, apparently aimed at some other enemy, sort of like the way people rant about an imaginary grandma-killing Obama at a health-care town hall meeting.

Seven keys to building healthy online community

I've been running successful online communities since the mid-1980s when I first got a modem, discovered bulletin boards, and wound up running one. Over the years I've discovered a few things about how to do it right. Here are seven keys to the kingdom:

  1. Make it a priority.

    Quit whining that it's so much trouble to deal with commenting and community interaction. That's why they call it work. Be glad you have a chance to do it.